Legal FAQ (India)

This page provides official compliance information for Indian readers. In India today, real-money online gaming (RMG) – including games of “skill” and “chance”-is prohibited. Accordingly, we do not offer money-based products to users in India; you may see only informational pages or free-to-play content. Always follow local law and play responsibly (18+).

1) Is real-money online gaming legal in India?

Answer: No. India has imposed a nationwide prohibition on money-based online games. Offering, promoting, or facilitating such games—and processing related payments—is not permitted.

2) What does this mean for your services in India?

Answer: We do not provide any real-money products in India. If you access our site from India, you will only find editorial/informational content and, where applicable, free-to-play experiences with no stakes, no prizes, and no cashouts.

3) Can I use a VPN, proxy, or GPS spoofing to access money games?

Answer: No. Circumventing geo-controls violates our Terms and may breach Indian law. We actively block and sanction such access, and any detected account will be closed.

4) Are deposits or withdrawals possible for users in India?

Answer: No. Banks, wallets, and payment processors are directed to block transactions related to online money games; we therefore do not accept or process RMG payments for users in India.

5) I previously had an account from another country. Can I use it in India?

Answer: If you are physically in India, you cannot access money-based products. Your account may remain valid for use only in jurisdictions where our services are lawful and you are physically located, subject to our KYC and geolocation checks.

6) What age rules apply?

Answer: We enforce 18+ as a minimum standard (some jurisdictions require 21+). Underage access is prohibited. Age verification forms part of our KYC where applicable outside India.

7) What is KYC/AML and does it apply if I’m in India?

Answer: KYC/AML are identity and source-of-funds controls required where we lawfully offer money games. In India we do not provide RMG, so KYC for wagering is not applicable. If you interact with our services from other permitted jurisdictions, standard KYC/AML may apply.

8) Do you allow multiple accounts?

Answer: No. It’s one verified account per person/household/device set. Multi-accounting, identity sharing, or false registration is prohibited and may result in permanent closure.

9) Are bonuses, free bets, or cash promotions available in India?

Answer: No. Advertising or offering incentives related to real-money games is not permitted in India. Any promotional communications about RMG are disabled for Indian users.

10) What responsible-gaming tools do you provide?

Answer: For jurisdictions where RMG is lawful, we provide deposit/loss limits, session reminders, time-outs, and self-exclusion. In India, we surface educational resources and links to support services; no RMG tools are offered because RMG is unavailable.

11) Can I self-exclude in India?

Answer: If you only access our informational or free-to-play content in India, self-exclusion for wagering isn’t applicable. However, if you hold an account used in lawful jurisdictions, you may request self-exclusion on that account via Support.

12) Are my personal data and privacy protected?

Answer: Yes. We process data in line with applicable laws and our Privacy Policy, including purpose limitation, security safeguards, and user rights (access/correction). For India visitors, we also align practices with the Digital Personal Data Protection Act, 2023 principles.

13) Will you ever ask me to upload ID if I’m in India?

Answer: We do not verify identity for wagering in India because RMG is not offered. If you request account actions tied to another jurisdiction (e.g., changes to a verified account used abroad), we may need ID as permitted by law.

14) What happens if someone uses my device/account without permission?

Answer: You must keep credentials confidential. Report suspected compromise immediately. We may freeze access while investigating and, where required, notify relevant parties per our security procedures.

15) Are crypto deposits/withdrawals allowed in India?

Answer: No. Money-based gaming transactions (including via crypto) are not available to users in India under the current law.

16) What about advertising compliance and influencer content in India?

Answer: We do not run ads, sponsorships, or influencer promotions for RMG in India. Any marketing that could be construed as promoting money-based games is disabled for the Indian market.

17) How do you handle disputes if I’m an Indian visitor?

Answer: Indian visitors can contact Support regarding site access, privacy, or informational content. Wagering-related disputes do not arise in India because RMG services are unavailable.

18) What fair-play rules apply?

Answer: In lawful markets we prohibit bots, scripts, collusion, chip-dumping, and any integrity breach. In India, only free-to-play or informational content is accessible, but general anti-abuse and platform integrity rules still apply.

19) Do you share or sell my data for gambling ads in India?

Answer: No. We do not use Indian visitor data to target RMG advertising. We honor consent choices for non-essential cookies and limit processing to permitted purposes.

20) If the law changes again, how will you notify users?

Answer: We will update this FAQ, our Terms, and in-product notices. Continued use after updates typically indicates acceptance of the revised terms (unless otherwise required by law).

21) What taxes apply to winnings?

Answer: Since RMG is unavailable in India, tax questions do not arise for Indian-based play. For historic scenarios or use in other jurisdictions, users should seek professional tax advice per local rules.

22) Do accessibility and language standards apply to your India pages?

Answer: Yes. We aim to follow good-faith accessibility practices (e.g., readable contrast, keyboard navigation) and provide English content for India. We continually improve based on user feedback.

23) Can I request deletion of my account/data?

Answer: Yes. You can request account closure and, subject to legal retention requirements, deletion of personal data. We will verify the request and respond within statutory timelines.

24) What law and jurisdiction govern my relationship with you?

Answer: For users in India (who can access only non-RMG services), the governing law and forum stated in our Terms apply to those limited services. For any RMG activity outside India, the governing law is that of the licensed offering’s jurisdiction and is not available while you are in India.

25) How can I contact you about compliance in India?

Answer: Use the Support/contact channels listed on our site. Please specify that your query concerns India so we can route it to the appropriate compliance team.

Under current Indian law, real-money online games are not available to users in India. We therefore limit access to informational and free-to-play experiences and disable RMG payments, ads, and promotions for India. If the legal landscape changes, we will update our policies and this FAQ. Stay informed and prioritize safety and compliance.