Help
Last updated: 1 September 2025
This Help page explains how to use our site. We write for readers in India. We are an information publisher. We do not run real-money games. 18+ only.
How to use this site
Start with the catalog and topic guides. Each page explains rules, payments, KYC, and risks in plain English. We keep it short and clear. Brand names appear for identification. It is not an endorsement. Read notes on fees, limits, timelines, and common pitfalls before you act.
Laws differ by state and can change. Central rules also apply to online games. Use this site to understand the landscape. Do not use it to bypass bans or age checks. A detail looks off, tell us. Include the page title, the exact text, and what you think is right. We review good-faith reports and fix confirmed issues.
Payments and withdrawals (how to read terms)
Payment pages can be dense. Look for minimums, maximums, fees, and timelines. Check if the deposit method must match the withdrawal method. Note any “business days” caveats. Timeframes vary by rail and KYC level. Cards and wallets can be faster. Bank transfers can take longer. Public holidays and cut-off times matter. Watch for one-way methods. Some rails allow deposits only. In that case, you will need a different method to withdraw. Plan that early, not after you win. If a brand lists “instant” payouts, treat it as best-case. Real-world speed depends on verification, queues, and your bank or wallet provider.
| Method | Deposit | Withdraw | Typical Fees | Typical Timeframe | Notes |
|---|---|---|---|---|---|
| Cards (India-issued) | Yes | Sometimes | Bank/card network fees may apply | Minutes to 24h (deposit); 24–72h (withdraw) | May require the same card for withdrawal; check limits |
| UPI / Net Banking | Yes | Varies | Usually low | Instant to a few hours (deposit); 24–72h (withdraw) | Some services are one-way; confirm withdrawal path |
| IMPS / NEFT / RTGS | Yes | Yes | Bank fees by slab | NEFT/RTGS per bank window; IMPS often faster | Bank holidays and cut-offs affect speed |
| Wallets | Yes | Sometimes | Wallet/provider fees possible | Minutes to 24h (deposit); 24–72h (withdraw) | May require KYC level 2+ for withdrawals |
| Crypto (where lawful) | Varies | Varies | Network fees; conversion spreads | Network time + compliance checks | Check local law and tax rules before use |
KYC and verification basics
KYC confirms who you are. It protects against fraud and helps keep payouts clean. Most services use levels. More access needs more proof. At light levels, account data can be enough. For higher limits, expect ID and address checks. Large payouts can require proof of source of funds. Upload clear scans. Names and numbers must match your account. Expired documents are rejected. Do not crop key edges or cover fields.
Submit early if you can. It reduces delays later. Keep the same spelling across methods. Small typos cause big slowdowns.
| KYC Level | What is asked | Access you get | Typical review time |
|---|---|---|---|
| Basic | Name, DOB, email, phone | View content, small deposits, limited features | Instant to a few minutes |
| Standard | Govt ID, selfie, address proof | Higher limits, standard withdrawals | Minutes to 24–48h |
| Enhanced | Source of funds, extra checks | Highest limits, large withdrawals | 1–7 business days |
Troubleshooting common issues
- If a payment is pending, wait for the stated window first. Check the status in your account. Look for “processing,” “on hold,” or “needs action.”
- If identity checks fail, re-scan in good light. Remove glare. Use the same name and address as on your bank or wallet. Do not mask fields.
- If a page does not load, clear cache and cookies. Try another browser or device. Check if there is a public holiday or maintenance window.
For operator issues, contact the operator. We cannot unlock accounts, speed up payouts, or change limits. We are a publisher.
- Quick checks: payment method match, KYC level, daily/monthly limits, cut-off hours, and name spelling.
- Prepare info: dates, amounts, transaction IDs, and redacted screenshots before you contact support.
Responsible use and self-control tools
Play only where it is legal and you are 18+. Set a budget before you start. Stop when you reach it. Do not chase losses; that is how harm grows. Use tools if available: deposit limits, time-outs, reality checks, and self-exclusion. Tools create friction that helps you stop on time. Take breaks. Short sessions are safer. If it stops being fun, step away. If you feel at risk, seek professional help in your area.
Keep records of deposits and withdrawals. It helps you spot patterns early. Honest tracking beats memory.
- Simple guardrails: hard budget, fixed session time, and one payment method only.
- Red flags: hiding losses, borrowing to play, skipping work or study, or lying about time spent.
Privacy, data, and security
We collect minimal data. Analytics help us improve content. We do not sell personal data. Read our policies on this site for details. Do not send full IDs or full bank details unless a verified process requests them. Redact what is not needed. Never share passwords. Use strong passwords and two-factor authentication where possible. Keep your device updated. Avoid public Wi-Fi for payments. If you find a security issue, send a clear report. Include steps to reproduce. Do not post details in public before review.
Legal summary: Information only. We are a publisher, not a gaming operator. 18+. Follow your local law in India; state rules may differ.