Responsible Gaming (India)
At N8 Casino India we design our products and processes to keep play safe, fair, and age-restricted. This page sets out the practical tools available in your account, how we identify and support risky behaviour, how to protect minors and vulnerable persons, and where to find independent help in India. Our policy applies to all players who verify their identity and use payment instruments in their own name.
Our commitments to safer play
Responsible gaming means putting your wellbeing ahead of any game outcome. We build safeguards into product design (clear odds, session reminders), platform controls (limits, time-outs, self-exclusion), and operations (KYC/AML, affordability reviews). When our systems detect risk signals – escalating spend, repeated failed deposits, extended sessions – we may contact you, apply restrictions, or suspend the account while we review.
We do not extend credit, we discourage chasing losses, and we keep all marketing frequency-capped with easy opt-outs. You can request support or restrictions at any time via live chat or help desk; our team is trained to respond empathetically and quickly.
- Transparent play: clear rules, RTP where applicable, and no misleading claims.
- Controls that work: limits apply immediately; lifting limits observes a cooling-off period.
- No minors, no third-party payments: verified 18+ customers using instruments in their own name only.
Player tools & how they work
Use these built-in controls before you start. You’ll find them under My Account → Responsible Gaming. Lowering a limit takes effect immediately; increasing a limit activates only after the cooling-off shown below and a positive confirmation from you.
| Tool | What it does | Typical range | Cooling-off to raise | How to set/request |
|---|---|---|---|---|
| Deposit Limit (INR) | Caps how much you can add to balance per period. | Daily/Weekly/Monthly | 24h for daily; 7 days for weekly/monthly | Account → Limits |
| Loss Limit (INR) | Stops play once net losses reach a set amount. | Daily/Weekly | 24 hours | Account → Limits |
| Wager/Stake Limit | Restricts total stakes in a period. | Daily/Weekly | 24 hours | Account → Limits |
| Session Reminder | On-screen timer that pauses play and shows results/spend. | Every 15/30/60 mins | None | Account → Preferences |
| Time-Out (Cool-Off) | Locks you out temporarily; no deposits or play. | 24 hrs, 7 days, 30 days | Ends automatically | Account → Take a break |
| Self-Exclusion | Blocks access for a longer period; marketing paused. | 6 months, 1 year, 5 years, permanent | Early lifting not allowed | Account → Self-exclude or via Support |
| Product/Channel Blocks | Hides specific game types or notifications. | On/Off | 24 hours | Account → Preferences |
- Decide your affordable monthly entertainment budget in INR before you play.
- Set deposit and loss limits that fit under that budget.
- Enable a 30-minute session reminder and stick to planned breaks.
Recognising risks & when to stop
Most customers play casually. If any of the signs below feel familiar, pause your account and speak to someone you trust or a counsellor. We will support you with additional restrictions or a self-exclusion on request.
- You gamble with money meant for essentials (rent, education, bills) or borrow to gamble.
- You hide gambling from family, feel guilt after sessions, or chase losses to “win it back”.
- Your time on site keeps growing and you struggle to stop at planned times.
| Self-check question | If you often answer “Yes” | Suggested action |
|---|---|---|
| Do you spend more than you planned? | Budget control may be slipping. | Lower limits; enable session reminder; take a 7-day time-out. |
| Do you chase losses or gamble to escape stress? | Emotional triggers are present. | Self-exclude; speak to a counsellor; avoid credit/loans. |
| Has gambling affected studies, work, or relationships? | Harm is occurring. | Immediate self-exclusion; contact a helpline for support. |
Protecting minors & vulnerable persons
N8 Casino is strictly 18+. We verify age and identity (e.g., government-issued ID and selfie check). We may request proof of income or source of funds if risk indicators are detected. Accounts showing signs of vulnerability may be restricted or closed.
Guard shared devices with strong passwords and keep banking/OTP details private. Consider device-level parental controls and app restrictions to prevent underage access.
- Never share your login; do not let anyone under 18 use your devices unsupervised.
- Use screen-lock and disable saved payment details on shared browsers.
- If you suspect a minor has accessed an account, contact us immediately for a full block.
Independent support & helplines (India)
If gambling no longer feels like entertainment, confidential help is available in India. These services offer listening support and can connect you with local care.
| Service | Who it helps | How to reach | Hours & languages | Notes |
|---|---|---|---|---|
| Tele-MANAS (MoHFW) | Adults seeking mental health support, incl. addiction concerns | 14416 or 1-800-891-4416 | 24/7; multi-language | Free, government service with counsellors/psychiatrists |
| KIRAN Mental Health Helpline | Persons in distress; referrals to rehabilitation services | 1800-599-0019 | 24/7; 13+ languages | Toll-free; confidentiality assured |
| CHILDLINE 1098 | Children & concerned adults (under-18 safety/wellbeing) | 1098 | 24/7; pan-India | Use if you’re worried about a minor’s exposure to gambling |
Note: N8 Casino is not affiliated with these services and does not receive any benefit from referrals.
How we can help you right now
If you feel at risk, choose one of the options below – no questions asked:
- Instant time-out: lock access for 24 hours.
- Self-exclusion: 6 months to permanent; we stop all marketing and block logins.
- Custom limits: tighten deposit/loss limits to match your budget.
Our support team can add restrictions on your behalf if you prefer. If you report financial harm or severe distress, we will suspend activity and signpost to professional help.
Updates to this policy
We review this page regularly to reflect product changes and Indian best-practice guidance. Material changes will be highlighted here and in your account messages.
Disclaimer
18+ only. Gambling involves risk. Play for entertainment, not income. Never chase losses. Use only your own funds and payment instruments. This page is informational and does not replace professional advice. Availability of features may vary by account status and verification. N8 Casino may apply additional checks or restrictions to protect customers and comply with law.